The right balance between human judgement and AI execution
Not every task should be automated, and not every automated task should run unsupervised. We set the level of autonomy by the consequence of an error.
More human involvementMore AI execution
Human executes, AI assists
AI drafts, searches or suggests. A person decides and acts.
Typical fit: High-judgement or high-consequence work
Human directs, AI executes
A person sets the task; AI carries it out and reports back.
Typical fit: Well-defined tasks that still need direction
AI executes, human reviews
AI completes the work; a person approves before it takes effect.
Typical fit: Repeatable work where errors are costly
AI executes, human handles exceptions
AI runs the workflow; defined cases escalate to a person.
Typical fit: High-volume work with clear rules and low-cost errors
The goal is not maximum automation. It is better performance with appropriate control.